Are you looking for an individual solution? No problem! Our REO experts will be happy to answer any questions you may have.
REO-USA provides more than just the products you ordered. We are also happy to share with you and your staff our expertise in the appropriate technology and provide tailored practical trainings at your company.
REO-USA, Inc. now offers REOVIB Training, provided at your facility, for REOVIB thyristor and variable frequency controls. The REOVIB Training has been proven to:
An investment in training is an investment in increased productivity, overall equipment effectiveness, reduced downtime and minimized cost of ownership.
Please contact us by phone +1 (317)-899-1395 or email to schedule an appointment and for more information.
Winning quality – extra peace of mind, thanks to the REO manufacturer’s warranty. We believe in the quality of our own products and are confident of the durability of all components used, which is why we have a warranty of 18 months.
We offer you devices with the highest possible operational safety. Should any unwanted events occur with any of our products, your professional emergency responder will be available to help you over the telephone free of charge. If the situation or query cannot be resolved over the telephone, you have the opportunity to have the defective device sent back after consultation.
REO-USA, Inc. has an in-house service department for service/repair of faulty/non-functioning REOVIB Products.
If you think you may need a repair, the first step is always to talk to one of our application engineers. They have a great deal of experience and knowledge and do an excellent job of verifying if a repair is necessary or determining which component in a system is faulty. This reduces cost and increases efficiency for both you and us. When a problem is identified, you can send in your device for evaluation and repair. For returning the product for evaluation an repair it is mandatory to obtain a RMA (return merchandise authorization) number. Therefore please register and login at our Service Portal page https://reo-usa-service.com and send a new RMA request to obtain a RMA number..
Please review our warranty statement.
Please contact us by phone +1 (317)-899-1395 or email for more information.
Our REO-USA sales specialists look forward to giving you a helping hand. Contact your REO-USA contact partner or call our main line to receive further information about our services and products.
